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Getting Back to Work After Taking a Leave of Absence

Updated

Once you have been authorized by HR to return to work, please follow the instructions below in the order they appear. This may be attempted remotely but if issues occur you will need to return to an EveryStep office to complete these tasks.

  1. Update your iPhone (Skip and move onto step 2 if you do not have an EveryStep iPhone)
  2. Connect to FortiClient / Remote Access
  3. Sync your laptop with Company Portal
  4. Update your laptop
  5. Netsmart users – verify you can log in to Netsmart and sync

Please check articles on Zendesk before submitting a request for assistance. For time sensitive requests call the IT Hotline at 515-333-5700 (option 3). If your call is not answered leave your full name, phone number, and brief description of your issue to receive a call back.

 

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